AERATERRA LLC provides virtual assistant services only. No physical products or shipping are involved.
Digital Delivery Only
All services offered through this website are digital in nature. No physical products will be shipped. Upon purchase, services are delivered via email, cloud-based tools (e.g., Google Drive, Trello, ClickUp), or client accounts you provide access to.
Service Delivery Timeline
Each service has its own delivery window, typically ranging from 2 to 7 business days, depending on the service type and complexity. Specific delivery times are stated on the service product page.
Delivery timelines begin once:
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Payment is confirmed
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Required intake forms or access credentials are received
Delays in providing necessary information may result in delivery delays.
How You'll Receive Your Service
Once your service is complete, you will receive:
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A confirmation email
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Links to any relevant files, tools, or documentation
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Access to completed setups (where applicable)
Delivery is considered complete once the final files or documentation are sent to the email provided at checkout.
Revisions and Follow-up
Each service includes one round of light revisions, if requested within 7 calendar days of delivery. Revisions are limited to the original scope of work. Any additional revisions or new requests may require a new order.
Need Help?
If you haven’t received your completed service within the expected timeframe, or if you experience access issues, please contact us at contact@aeraterra.shop with your order number and we’ll assist promptly.
